Brentford FC has received the highest matchday fan experience score in the Premier League for the second season running.
The Bees topped a survey, which had 31,000 responses from across the league, on multiple metrics measuring the matchday experience, with the club outperforming the divisional average on nearly every off-field metric.
There were a number of measures on which Brentford had the best ratings in the Premier League, including the quality of staff on matchdays, how clean the Gtech Community Stadium is, and how family-friendly the matchday experience is.
As well as that, nine out of 10 Brentford respondents feel the club makes a significant impact in the local community, and the same number feel that the work in the community is an important part of the culture and philosophy of the club.
Nearly three quarters of Brentford fans involved in the survey agree that the fans are at the heart of major decisions that the club make, with over 90 per cent feeling valued as a Bees supporter.
Brentford chief executive Jon Varney said: “We are delighted that we have ranked highest for the matchday fan experience for a second year in a row.
“If anything, these results are an even bigger achievement than last year, given we are now in our second season in the Premier League.
“We benefitted last season from it being our first season back in the top flight so I’m even prouder that we’ve been able to build on that and improve our scores.
“Togetherness is a core value at Brentford and it’s been a team effort across every department. Our staff continue to work so hard, and I want to thank them all for contributing to this.
“The Gtech Community Stadium now feels like home, which has been helped by some great performances by the team on the pitch, but also the Bees fans showing their support in the stands, week in, week out.
“It’s great to hear that our supporters feel so valued and welcome when coming to games at the Gtech, and we will do everything we can to ensure that continues in the future.
“However, we always want to improve what we do for our fans. The report gives us a better understanding to help us do that, and it will give us added motivation and insight to continue to raise the bar.”