At Brentford, we’re continually looking for ways to improve the food and drink on offer, whilst still providing great service for fans visiting Gtech Community Stadium.
This season we will see two new technologies in place in the stadium, Bee Order and self-order screens.
Bee Order
This Sunday we will be introducing a new pre-order option, called Bee Order.
Bee Order is a service available through the Brentford FC app that allows fans to pre-order food and drink ahead of matchdays.
This technology is designed to increase the range of food and drink options available across the stadium.
What does Bee Order do?
Bee Order allows fans to order food and drink items in advance which may not be sold in outlets in the stand where they are seated. For example, Bee Order allows a fan seated in the north stand to order a butter chicken dish from the Brilliant Restaurant pop-up (which is only based in the east and west stands)
Bee Order has an expanded range of items which cater for those with dietary requirements. The extended menu has products which are not typically sold at outlets around the stadium and we will continue to review what’s available throughout the season.
Using Bee Order, you can order up to 60 hours before kick-off, allowing you to plan your food and drink choices ahead of the match. The Bee Order option closes nine hours before kick-off. Once you have made your order, you can pick it up at a designated kiosk at your chosen time. For example, for our fixture against Spurs, Bee Order will open from 11 August at 2am and close on 13 August at 5am)
Upon making your order you will receive information on your collection point. Please note that this is not a priority queuing service, it is designed to offer more choices at the stadium and not a chance to skip the queues.
What is available on Bee Order?
View the full list of the food and beverages available.
How can I access Bee Order?
Bee Order launches this week on Friday morning on the Brentford FC app (available on iPhone and Android). You will need to have a registered Brentford account to access the app.
Find out more about Bee Order.
Self-order screens
In addition to the Bee Order system, self-order screens are now in place for fans to use for the 2023/24 season in three locations across the stadium.
The screens are located in the south stand (S106-S109), east stand (east lower concourse) and west stand (west lower concourse).
Fans can use these screens to place an order for food or drink, which can be picked up at the nearest kiosk by presenting your collection voucher.
The screens help to limit half-time queues by encouraging fans to place their food and drink orders in advance, ready to collect at the break.
The self-order screens, which replace the counter service in these areas allow fans to spend less time in queues for food and drink, and more time enjoying the game.