After Brentford beat Millwall 2-0 at Griffin Park in November 2018 - Thomas Frank's first win as Bees head coach - not many could have predicted what the next five years would hold.
A stadium move, a promotion to the Premier League, victories against some of the best sides in world football and, after a 2-0 win over West Ham at the Gtech Community Stadium on Sunday - Frank's 100th win as Brentford boss - a confirmed top-flight top-half finish.
We spoke with some of the people that know the Dane best, to discuss the man behind the manager and the intricacies behind those century of wins.
Pontus Jansson
“At Leeds, I was never captain, so it was something new for me. Thomas helped me to grow into this role.
"I’ve always been a leader with the way I act on the pitch, but it’s one thing to act and another thing to talk and behave as a captain.
"Thomas has developed me so much as a person - I can’t thank him enough for what he’s done for me.”
Kevin O’Connor
“He’s very, very open and involves me all the time and asks for my opinion. He trusts me, and I trust him. It’s definitely a friendship that we have, not just a working relationship.
"I have strong friendships with so many of the staff here and that’s what makes us different to other clubs. We help each other and we have each other’s backs.”
Bryan Mbeumo
“I have a good relationship with Thomas, he has made me work on things that have made me a better footballer.
“He has shown me some important things that I can use as a striker, which has helped me a lot.
“Things like working on the last line. When a cross comes, you need to think all the time that the ball could come to you. So make the run and, if the ball is there, it’s almost a free goal.”
Josh Dasilva
“I started the first few games [of the 2019/20 Championship campaign] and then I was dropped.
“I went to speak to the manager, and he just said: ‘Josh, I don’t care if you can put it in the top bins five times in a row. I know you can do that. I want to see the intensity and you working hard, and then you won’t have a problem.’
"It wasn't even that I didn’t want to do that, it was just a lack of understanding. I hadn’t played in midfield for long and it was a different environment at Arsenal.
“So, once I understood what I had to do, within two weeks I was in the team, starting against Bristol City - I didn’t play well that game but I scored - and that's just when it clicked.”
Kristoffer Ajer
“The gaffer has been very, very good with me. He’s so good at one-to-one communication. He knows exactly what he wants and he’s always full of encouragement.
"After bad games, he’ll come over and talk to us about what went wrong, then he’ll quickly move on and look forward.”
David Raya
“There are going to be mistakes - goals and passes I could do better for. That’s part of football.
“I know what Thomas thinks and I know what Thomas wants me to do. That’s the main thing. I’m happy with that."
Christian Norgaard
“Using the time we have to talk with Thomas – it could be after a goal, or while a player is getting treatment – allows us to hear what he thinks and give our input from the pitch so he knows what we’re thinking.
“It’s a very easy group to lead; we’ve built a really good culture where everyone is willing to listen and improve.”
Mathias Jensen
“I feel like I have such big trust from Thomas. It means I think less about mistakes when I make them; I just focus on the next thing."
Sergi Canos
“I know that Liverpool are one of the biggest clubs in the world but under, Thomas at Brentford, we are doing similar things that I remember from my time at Liverpool. Thomas’s mentality is very similar.”