Over the past few weeks fans have seen the launch of iFollow Brentford, a new take on Bees PlayerHD which has facilitated by the EFL. This new solution for fans to follow The Bees retains our well regarded audio commentary led by Mark Burridge but also introduced a new live video stream for fans based overseas.
We are well aware that there have been some early challenges which we are working hard on with the EFL, ensuring they’re very clearly aware of the problems subscribers to iFollow Brentford are encountering. Admittedly the customer service received to date hasn’t been up to our standards, the EFL assure us that this is of the highest priority and have recently confirmed a number of changes to help remedy this.
In addition the EFL will be releasing updates to the website platform that will increase the ease for subscribers to watch/listen, these updates will be released across this month.
As can be expected with any new technology there are some unforeseen errors and technical challenges, we’ve worked with both the EFL and our Official Club App partners InCrowd to summarise a few of the more recent ones specifically related to our app which you can find below:
In addition to these points we’d also like to remind subscribers that there is comprehensive list of Frequently Asked Questions available for your reference online here {hyperlink to the Club FAQs page}.
If you have any further questions please direct these to [email protected] and include [email protected]
To access iFollow Brentford either download the our official app from the App Store for iPhone or the Play Store for Android and connect to your account through ‘settings’, which can be found in the menu or login via brentfordfc.com.
Season Passes are available for UK and Ireland fans at £45 and International fans for only £110. If you can’t commit to the season just yet, the Domestic Monthly Pass for £4.49 is available while those abroad can watch the match live for only £5 on a pay-per-view basis. Find full details and subscribe online now.